Frequently Asked Questions About Counseling


  • Do you only work with young adults?

    I also enjoy working with teens, high schoolers, and adults of all ages.

  • Is everything kept confidential?

    Confidentiality is of the utmost importance. In general, what is discussed in therapy is kept strictly confidential. There are a couple exceptions to this, which are addressed in the Intake paperwork and reviewed in our first session together.

  • Why don’t you take insurance? What are the benefits of self-pay?

    There are a number of reasons why I am an out-of-network provider with insurance, and why some people prefer self-pay:

    • Insurance requires a mental health diagnosis — many clients I work with do not meet the requirements for a mental health diagnosis.

    • Insurance requires session notes that become a part of the client’s permanent health records — self-pay provides increased privacy of your mental health care.

    • Insurance dictates the frequency of sessions, type of therapy used, and how many sessions a client can have — I believe that these decisions about a client’s treatment should be made between the client and the therapist.

    • Some insurance plans have very high deductibles. Clients with high deductibles may choose to forego insurance if they would have to be paying the same amount out-of-pocket toward their deductible if they were seeing an in-network therapist.

  • I would like to use my in-network insurance benefits to help cover the cost of therapy. How can I find a therapist?

    If you’re interested in using your in-network benefits, you can call the 1-800 number on the back of your insurance card and ask for in-network mental health therapist referrals in your area.

    If you’re having trouble finding a therapist, I’m happy to help provide you with therapist referrals, depending on your location and insurance. Feel free to read this helpful step-by-step guide on finding a therapist in Minneapolis / St. Paul.

  • Where else can I get help?

    The Walk-In Counseling Center (www.walkin.org) offers free counseling services, with locations in both Minneapolis and St. Paul. For hours and location, call 612-870-0565.

    If you’re in crisis and looking to speak with someone right away, you can contact the 24-hour National Suicide Prevention Lifeline at 1-800-273-8255, or the 24-hour crisis text line by texting “MN” to 741741. If you’re in immediate danger, call 911.

  • I’m a college student. What on-campus resources are available to me?

    Most colleges (including University of Minnesota, the University of St. Thomas, St. Catherine University (St. Kate’s), Augsburg College, Hamline University, Concordia University, and Macalester College) provide free or low-cost short-term counseling services to their students. You can contact your school’s counseling department for more information.

    Please note that most university counseling services are intended for short-term counseling and may cap your number of counseling sessions. Using on-campus counseling services is a good option if you’re able to reach your goals within a shorter period of time.

  • Can my parents help pay for therapy?

    Absolutely!

For additional questions or to schedule a time to connect, please contact me at 612-424-8777 or chelsey@conquercounseling.com.

Ready to get started? It’s simple. Just click below to get in touch with me so you can learn whether I’m the right therapist for you. If it seems like we’re a good fit, we’ll schedule our first session together.